DELIVERY

DELIVERY TIMES

If the item is already made, the order will ship within 2-3 business days.
If it is made to order, the lead time is about 1 week if I have the fabric in stock and approximately 2 weeks if I have to order it.
Then, the transit time depends on the postal services/UPS. You can see an estimate when you select the carrier, but it is generally 2-5 business days within the EU and around 4 days to 3 weeks outside of Europe, depending on the chosen service.

PRICE

Prices vary depending on the number of items ordered and the destination.
All orders are carefully packed and mailed with a tracking number.

You can get an accurate shipping estimate in your cart by clicking on "CALCULATE SHIPPING".

Any customs fees for orders outside the European Union are your responsibility and are not included in the shipping costs.

FOLLOW-UP

Every order is sent with a tracking number.
Once your order is on its way, if you notice that the tracking details have not been updated for 5 days, please contact us.

FREE SHIPPING

BELGIUM: at a pickup point from €49, home delivery from €100 of purchases
AT A PICKUP POINT IN FRANCE & THE NETHERLANDS: from €75 of purchases
REST OF THE EU: at a pickup point on all orders of min. €100
USA & CANADA: at a pickup point on all orders of min. €200

EXPÉDITION

DÉLAI DE TRAITEMENT

If the item is already made, the order leaves within 2-3 working days.
If it is made to order, the delay is about 1 week if I have the fabric in stock and about 2 weeks if I have to order it.
Then the transit time depends on the postal/UPS services. You can see an estimation when you select the carrier but it is usually 2-5 working days in the EU and around 4 days to 3 weeks outside Europe depending on the service chosen.

PRICES

Prices vary depending on your location, how big your order is and the carrier. All orders are shipped with a tracking number.
Any additional taxes or import duties are the responsibility of the buyer and have not been included in the shipping charges.
Occasionally, shipping is less expensive than expected. If that's the case, you'll be reimbursed the balance once the shipment is on its way.

TRACKING

Each order is shipped with a tracking number. Once your order is on its way, if you notice the tracking details have not been updated for 5 days, contact us immediately.

LIVRAISON GRATUITE

BELGIUM: in a parcel shop on all orders over €49, at home on all orders over €100
FRANCE & the NETHERLANDS: in a parcel shop on all orders over €75
REST OF EU: in a parcel shop on all orders over €100
USA & Canada: in a parcel shop on all orders over €200